Financial / OFFICE Policy

For your convenience, we accept Visa, MasterCard, and Discover. We deliver the finest care at the most reasonable cost to our patients, therefore, payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at 724-935-9966. Usually, a telephone call can clear any misunderstandings. Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan, but this must be done prior to the actual procedure.

We are committed to provide the highest quality of dental care available to all our patients. In order to have those services comfortably affordable, we are pleased to offer you options for payment. 

All payments are expected on the day treatment is rendered. 

Payment Options:

  • Cash or check
  • Credit Card (Visa, Master card, Discover, Debit)
  • No interest payment plan with Care Credit


In Network

  • Our office participates with several insurances. In order to expedite treatment, we are willing to estimate the portion of your financial responsibility for the treatment rendered.  Your estimated portion is due when services are rendered.  

Out of Network

  • As a courtesy, our office will submit your insurance claim. Your will receive reimbursement from your insurance carrier within 2-3 weeks. All payments are due when services are rendered. 

Missed appointments

We require at least 48 hours cancellation for all appointments. Our policy is to charge $50 per hour for missed hygiene appointments and $100 per hour for appointments with Dr. Charneco. Please help us serve you better by keeping scheduled appointments.

Returned checks

A $25 returned check fee will be billed for any returned checks.

Thank you for understanding our financial policy. We are here to assist you in any way possible. Please make your questions and concerns known to our team as our goal is to ensure that you have an outstanding experience. Please contact us at 724-935-9966.